- Default limit — set in your account’s main fiat currency (typically EUR) and applies to all currencies. Withdrawals in other currencies are checked against their EUR equivalent. For example, a default limit of 1,000 EUR means any USDC withdrawal over 1,166.70 USDC (≈ 1,000 EUR) will require approval.
- Custom limit — set for a specific currency and overrides the default limit. For example, if you set a custom USDC limit of 10,000 USDC, a 1,166.70 USDC withdrawal will no longer require approval, even if it exceeds the default EUR threshold.
Configure the default withdrawal limit
The default limit is defined in your account’s main fiat currency (typically EUR) and applies to all currencies. Withdrawals in other currencies are evaluated based on their EUR equivalent — for example, with a default limit of 1,000 EUR, a USDC withdrawal over 1,166.70 USDC (the equivalent of 1,000 EUR) would require approval. To set a different threshold for a specific currency, configure a custom limit for that currency instead.1
In your merchant dashboard, go to Settings and open the Withdrawal limit tab.
2
Select the withdrawal type
Select the Interface withdrawals tab to set limits for withdrawals created in the merchant dashboard, or the API withdrawals tab for withdrawals created via the API.
3
In the Default interface/API withdrawal's limit section, click Edit.
4
Configure the limit options.
In the pop-up, configure any of the following options:
- All withdrawals will be passed through manual moderation — enable this checkbox to require approval for all withdrawals regardless of amount.
- One operation limit — maximum amount per single withdrawal.
- Per hour limit — maximum total amount within one hour.
- Per day limit — maximum total amount within one day.
5
Enter your 2FA code and click Submit.
Configure custom withdrawal limits
Custom limits apply to a specific currency and take priority over the default limit. Use custom limits when you need different thresholds for individual fiat or crypto currencies.1
In your merchant dashboard, go to Settings and open the Withdrawal limit tab.
2
Select the withdrawal type.
Select the Interface withdrawals tab to set limits for withdrawals created in the merchant dashboard, or the API withdrawals tab for withdrawals created via the API.
3
In the Custom interface/API withdrawal's limit section, click Add limit.
4
Configure the limit options.
In the pop-up, configure the following:
- Currency — select the fiat or crypto currency for this limit.
- All withdrawals will be passed through manual moderation — enable this checkbox to require approval for all withdrawals in this currency regardless of amount.
- One operation limit — maximum amount per single withdrawal.
- Per hour limit — maximum total amount within one hour.
- Per day limit — maximum total amount within one day.
5
Enter your 2FA code and click Submit.
Configure notifications for pending approvals
You can configure email notifications to alert you when a withdrawal is sent for manual moderation.1
In your merchant dashboard, go to Settings, open the Withdrawal limit tab, then select the Notifications tab.
2
Add email addresses.
Click Email and enter the email address where you want to receive notifications. To add multiple addresses, click Add after each entry. To remove an address, click the bin icon next to it.
3
Enter your 2FA code and click Submit.
4
Send a test notification.
Click Test email to send a test notification to all configured addresses and confirm delivery.