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Deposits are a way for your customers to send you arbitrary amounts of cryptocurrency. Whenever they do so, funds will be added to your balance in CryptoProcessing. Typically, at this point you may want to add the received amount to the customer’s balance on your site. To start receiving deposits, create a deposit address and give it to your customer. CryptoProcessing constantly monitors the blockchain for new transactions to all deposit addresses ever created. Your balance is updated as soon as the transaction gets the required number of confirmations. Optionally, CryptoProcessing can perform automatic conversion of the received funds to another currency. Fees and minimal deposit amounts apply.

Types of deposit addresses

CryptoProcessing processes crypto deposits in different ways, based on the way the deposit address was created.
  • System deposit addresses are available via the integration with your site. They can be found at Addresses → System Addresses. To create such an address, use the API endpoint. Enable automatic conversion if necessary. Each incoming transaction to the address will trigger an API callback.
  • Customer deposit addresses are created and managed by you manually. They can be found at Addresses → My Addresses. Each address can have a name for easier search, e.g., “Deposits from John Doe”. To create such an address, go to the Addresses → My Addresses tab and click Create address. Alternatively, select a cryptocurrency on the Balances tab, click Receive, then click Create new address. Enable automatic conversion if necessary. CryptoProcessing does not send API callbacks for the transactions to customer deposit addresses.
  • Merchant top-up addresses are generated automatically when you enable a new cryptocurrency in your merchant dashboard. They can be found at Addresses → My Addresses under the names “BTC deposit address”, “ETH deposit address”, etc. Alternatively, select a cryptocurrency on the Balances tab, click Receive and see the default address. Transactions to these addresses may have different fees than to the other addresses. These addresses are intended for usage by the merchant team only. You must not share the merchant top-up addresses with your customers. CryptoProcessing does not send API callbacks for the transactions to merchant top-up addresses.

Deposits with conversion

When creating a deposit address in one currency, you can enable automatic conversion of all incoming funds. If enabled, the amount of each deposit to this address will be instantly converted to the specified target currency. Enabling conversion is possible for system addresses and customer deposit addresses (see Types of deposit addresses). The target currency can be crypto or fiat. Each conversion is made using the current currency rates at the time of processing the transaction.

Reusing addresses

In cryptocurrencies, an address cannot be “deleted” or “closed”: once you created it, your customer can send funds to the address at any time. CryptoProcessing constantly monitors the blockchain for new transactions to all deposit addresses ever created. It is good practice to have only one deposit address for one currency per user. This way, the customer can save the address in their wallet app’s address book to create new transactions in a more convenient way. However, you can create more than one deposit address per customer. This is useful if you need to use different conversion configurations or if your customer has two different balances on your site.
Reusing the same deposit address between different customers can be a violation of regulation, see User data collection.

Off-chain deposits

If the funds come from an address that happens to be controlled by CryptoProcessing, too, the transaction is being processed off-chain. This means that CryptoProcessing registers the transaction internally, even though it was never sent to the blockchain. Just like a standard deposit, an off-chain deposit can be found on the Transactions tab. However, an off-chain deposit has an internal TXID instead of a public one. You can use this TXID to find the transaction in the merchant dashboard, but not in a blockchain explorer. In the API callback, an off-chain deposit has the transaction.transaction_type property set to "internal" instead of "blockchain". The fee for an off-chain deposit may differ from the standard one.

Further reading

Integration guide for deposits

Learn how to integrate the deposit flow into your site

Test cases for deposits

Walk through all scenarios to make sure your integration works correctly

/addresses/take

API endpoint

deposit, deposit_exchange

API callbacks
Last modified on June 9, 2026