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You can send funds from your balance to your own crypto address or to a customer’s address. This guide covers creating a withdrawal via the merchant dashboard; for the API method, see /v2/withdrawal/crypto.
1
In your merchant dashboard, go to the Balances tab and select a cryptocurrency.
2
Click Send in the panel that opens.
3
Specify the recipient’s address.Alternatively, click the address-book icon next to the address field to select a saved contact instead of entering the address manually. See Contacts for more details.
4
Enter the amount and click Send.
5
Specify the required user data.See User data collection for details on what information may be required. If the withdrawal is internal, select the Internal transfer checkbox instead; you don’t need to fill out the user data in this case.
6
Optionally, add a note for this withdrawal.
7
Enter your 2FA code and click Confirm.
Last modified on August 31, 2026