Skip to main content
If your webhook endpoint missed a callback, or you need the full callback history for a transaction, you can resend the latest callback or export all callbacks for that transaction directly from the merchant dashboard — for example, for debugging your integration or reconciling your records.

​
Repeat a callback

1

In your merchant dashboard, go to Transactions and click the transaction for which you want to repeat the callback.

A side panel with the transaction details opens.
2

Scroll down and click Repeat callback.

CryptoProcessing resends the latest callback for this transaction to your registered callback URL.

​
Export all callbacks for a transaction

1

In your merchant dashboard, go to Transactions and click the transaction whose callbacks you want to export.

A side panel with the transaction details opens.
2

Click Export All Callbacks.

A CSV file containing all callbacks sent for this transaction is downloaded.

​
FAQ

​
Why am I not getting a callback for a deposit?

CryptoProcessing only sends deposit callbacks for transactions to system deposit addresses — addresses created via the /addresses/take API endpoint. Deposits to customer deposit addresses or merchant top-up addresses created manually in the dashboard do not trigger callbacks. If you were expecting a callback for a system deposit address but did not receive one, first check that your callback URL is set up correctly and reachable, then use Repeat a callback to resend it.
Last modified on July 21, 2026