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Automatic withdrawals send funds to an external cold address once the balance for a given currency reaches a certain level. To enable this flow, you must configure balance limits and a cold address for each currency.

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Configure balance limits

Available to roles: Owner Limits Balance limits define when an automatic withdrawal is triggered and how much remains on the balance afterward.
1

In your merchant dashboard, go to Settings and open the Limits section.

2

Select the desired currency and click the pencil icon next to it.

3

Set the limit values.

Configure the following:
  • Keep on Hot — the amount that remains on the balance after an automatic withdrawal. This is effectively the maximum balance for the selected currency.
  • Min Transaction Amount — the threshold at which an automatic withdrawal is triggered. Once the balance reaches or exceeds this value, the excess funds are swept to the cold address and the remaining balance is reduced to the Keep on Hot amount.
4

Enter your 2FA code and click Submit.

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Configure a cold addresses

Available to roles: Owner The cold address is the external address that funds are automatically withdrawn to.
Editing a cold address is disabled by default. To modify an existing address, contact the support team to request access — once granted, editing is available for 24 hours. This ensures that only a user with the Owner role, following an official request, can update cold addresses.
1

In your merchant dashboard, go to Settings and open the Cold Address section.

2

Select the desired currency and click the pencil icon next to it.

3

Enter the target address, your 2FA code, and click Submit.

Last modified on June 9, 2026