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This section describes the statuses displayed in the portal for deposits.
StatusDescription
Waiting for documentsThe deposit is under review. Contact your account manager in case of any questions.
ProcessingThe transaction is waiting for the required number of confirmations.
Once it gets the confirmations, the transaction will become Confirmed.
ConfirmedThe transaction got the required number of confirmations. The funds are credited to the merchant’s balance.
FailedThe transaction cannot be completed. The specific error is shown in the transaction’s details panel on the Transactions tab.
One possible error is “Deposited funds less than the lower limit”, which refers to the minimum withdrawal limit from Confirmations and limits.
CancelledThe transaction was cancelled by CryptoProcessing due to some other error. The specific error is shown in the transaction’s details panel on the Transactions tab.
Last modified on September 18, 2026