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Documentation Index

Fetch the complete documentation index at: https://docs.cryptoprocessing.com/llms.txt

Use this file to discover all available pages before exploring further.

When it happens

There are three possible cases when funds will be automatically returned to the customer.

Late payment or underpayment

The customer sent some funds but failed to fulfill the request conditions. All funds (minus a fee) must be sent back to the customer via a full refund.

Overpayment

The customer sent more funds than needed for this request. The extra funds (minus a fee) must be sent back to the customer via a partial refund.

Manual refund

You decided that some or all funds should be sent back to the customer. The reasons here are completely up to you. For example, if the customer canceled a subscription on your website in the middle of a month, you may want to return half of the payment to them. When initiating a manual refund, you manually specify an amount of funds to send back (not higher than the amount received).

How it works

1
The customer receives a link to the refund form via the email address they provided before the payment.
Email about a refund
2
In the refund form, the customer enters a crypto address for receiving the refund.
For for receiving a refund
3
CryptoProcessing sends funds to the address.The refund process uses the same cryptocurrency and network as the actual payment. For example, if the original payment was in BTC with conversion to USDC, CryptoProcessing will convert USDC back to BTC for the refund.
Last modified on May 11, 2026