Balance management
In the Balances tab, you can find your fiat and crypto account balances. You can also see your deposit address for each cryptocurrency.
Receiving crypto
To see your deposit address for any cryptocurrency:
In the Balances tab, click the cryptocurrency you want to receive.
Click Receive.
Select the address you want to copy from the dropdown list. Click Copy next to the address. You can also use the QR code or share the payment terminal link.
If the customer clicks the payment terminal link, they will see this screen. This way, the payee won’t make a mistake in entering the address or the currency they’re sending.
Tip: Before a deposit is made to the address, make sure the currency is correct and the deposit amount is higher than our minimal limits. For more details on minimal limits, see Confirmations and limits.
If you want to create a new address, you will be prompted for your legal entity's name, country of registration and email in compliance with the MiCA regulations. For more details, see About user data collection.
Exchanging crypto
You can exchange your cryptocurrency to fiat, vice versa or exchange cryptocurrencies between each other (you can see the available trading pairs here) by pressing the “Exchange” button.
On this menu you can choose the currency you want to exchange and the currency that you want to obtain (either crypto or fiat) and set the amount. The exchange rate is fixed for one minute, if you exchange the funds within this time frame you get the exact amount of the target currency from the menu, if the timer has ran out new ratio will be calculated and fixed for another minute.
Only users with the “Owner” role can access “Send” and “Exchange” buttons, while any user from your team is able to see the deposit addresses by pressing the “Deposit” button.
Withdrawing crypto
By pressing the “Send” button you can access the menu that allows you to withdraw cryptocurrency. You need to specify the address and set the amount. Same rule applies to the withdrawal as well, you need to make sure that receiver’s address is correct, the currency is matching and the amount is above the processing limits.
More detailed information about fiat transactions can be found here.
When withdrawing crypto to a corporate address, you will need to provide the company's legal name, country of registration and email. When withdrawing crypto to a natural person's address, you will need to provide their first name, date of birth and email. This is required in compliance with the European Union's MiCA regulations. For more details, see Addresses and About user data collection.
If you are transferring funds to your corporate address, toggle Internal transfer on.
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