Available to roles: Owner
Add a bank account
Before you can make withdrawals from your fiat balances, you need to add a bank account.
In your merchant dashboard, go to the Settings tab and open the Bank accounts tab.
Fill out the form and click Submit.
You will be prompted for your bank account details.
Once submitted, Cryptoprocessing will review your bank account details. This usually takes 24 to 48 hours. If necessary, our compliance team may request additional documents through your account manager.When your account is verified, you can use it to withdraw fiat funds from your merchant account.
Top up your fiat balance
Before sending a bank transfer, you must first create a top-up order in CryptoProcessing and specify the amount. Once the order is created, retrieve the generated transaction ID (TXID) and include it in the transfer details when sending from your bank.
In the Balances tab of your merchant dashboard, select a fiat currency.
Select your payment method and enter the amount.
When you top up with crypto, all crypto payments are automatically converted to the fiat currency you selected.
Click Next.
- For a bank transfer — you will see the bank details to send a transfer to in your bank app of choice.
- For crypto — you will see the wallet address to send the transaction to.
Withdraw from your fiat balance
In the Balances tab of your merchant dashboard, select a fiat currency.
Select your bank account and enter the amount you want to withdraw.
Enter your 2FA code and click Submit.
If you have not previously provided a BRL (bank reference letter), it will need to be submitted before your first withdrawal can be processed. Your account manager will reach out with more information.
