> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cryptoprocessing.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User roles

User roles define what each user can see and do in the merchant dashboard. For instructions on how to update a user's role, see [Change a user's role](/getting-started/manage-user-permissions#change-a-user%E2%80%99s-role).

## Available roles

| Role           | Permissions                                                                                                                                                                                                                              |
| -------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **View**       | Can view account information, fees, cold addresses, transactions, payments, invoices, mass payouts, withdrawal and operation limits, and contacts. Can also manage deposit addresses, resend transaction callbacks, and create invoices. |
| **Exchange**   | Includes all **View** permissions and allows users to exchange funds.                                                                                                                                                                    |
| **Limits**     | Includes all **View** permissions and allows users to manage keep-on-hot limits and the minimum transaction amount for automatic transfers to cold wallets.                                                                              |
| **Owner**      | Has full access to the account and all dashboard sections.                                                                                                                                                                               |
| **Restricted** | Can contact the Support team and create tickets. Cannot view information or perform actions in the merchant dashboard.                                                                                                                   |

## Owner-only permissions

Only users with the **Owner** role can:

* Add users and update user roles
* Manage API keys
* Configure callbacks
* Configure notifications
* Manage bank accounts
* Manage cold addresses
* Withdraw funds
* Configure withdrawal limits
* Approve withdrawals that exceed the withdrawal limit

<Note>
  To assign the **Owner** role to a user, contact us at [support@cryptoprocessing.com](mailto:support@cryptoprocessing.com).
</Note>