> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cryptoprocessing.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Remove a user

export function Available({to, except}) {
  const roles = <Tooltip tip="Roles determine what each user can see and do in the portal." cta="See role descriptions" href="/merchant-administration/add-a-user#determine-which-role-to-use">roles</Tooltip>;
  if (to) {
    return <><strong>Available to {roles}:</strong> {to.map(role => <>{" "}<Badge color="blue">{role}</Badge></>)}</>;
  } else {
    return <><strong>Available to all {roles} except</strong> {except.map(role => <>{" "}<Badge color="blue">{role}</Badge></>)}</>;
  }
}

<Available to={["Owner"]} />

Remove users from your merchant account when they no longer need access to the portal. This page explains how to remove an existing user and what to do when you need to remove or disable an **Owner** user.

## Remove a user

<Steps>
  <Step>
    In your portal, go to the **Team** tab.
  </Step>

  <Step>
    Click the bin icon next to the user you want to remove.
  </Step>

  <Step>
    Enter your 2FA code and click **Remove**.
  </Step>
</Steps>

## FAQ

### Can I remove a user with the Owner role?

To remove a user with the **Owner** role, contact your account manager.

### Can I deactivate a user's account without deleting it?

To temporarily restrict a user's access to the portal without deleting their account, contact our Support team and request to disable the user's account.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.