> ## Documentation Index
> Fetch the complete documentation index at: https://docs.cryptoprocessing.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Change a user role

Available to roles: <Badge color="blue">Owner</Badge>

Update a user’s account access when their responsibilities change. This page explains how to choose the right role, change an existing user’s role, and request **Owner** access when needed.

## Determine which role to use

User roles define what each user can see and do in the merchant dashboard.

<Tip>
  Use the principle of least privilege when assigning roles. Give users only the permissions they need to complete their tasks.
</Tip>

<AccordionGroup>
  <Accordion title="View — monitor account activity and perform basic operational tasks" defaultOpen>
    Can view account information, fees, cold addresses, transactions, payment requests, mass payouts, withdrawal and operation limits, and contacts. Can also manage deposit addresses, resend transaction callbacks, and create payment requests.
  </Accordion>

  <Accordion title="Exchange — exchange funds">
    Includes all **View** permissions and allows users to exchange funds.
  </Accordion>

  <Accordion title="Limits — manage limits">
    Includes all **View** permissions and allows users to manage keep-on-hot limits and the minimum transaction amount for automatic transfers to cold wallets.
  </Accordion>

  <Accordion title="Owner — full access">
    Has full access to the account and all dashboard sections. Users with the **Owner** role can:

    * Add users and update user roles
    * Manage API keys
    * Configure callbacks
    * Configure notifications
    * Manage bank accounts
    * Manage cold addresses
    * Withdraw funds
    * Configure withdrawal limits
    * Approve withdrawals that exceed the withdrawal limit

    <Note>
      To assign the **Owner** role to a user, contact our Support team.
    </Note>
  </Accordion>

  <Accordion title="Restricted — contact Support only">
    Can contact the **Support** team and create tickets. Cannot view information or perform actions in the merchant dashboard.
  </Accordion>
</AccordionGroup>

## Change a user role

<Steps>
  <Step title="In your merchant dashboard, go to the Team tab." />

  <Step title="Click the pencil icon next to the user you want to remove." />

  <Step title="Select a new role for the user." />

  <Step title="Enter your 2FA code and click Save." />
</Steps>

## FAQ

### How do I change the role of a user with the Owner role?

Only our Support team can change the role of a user with the **Owner** role. To change the role of an **Owner** user, contact our Support team.

### How do I assign the Owner role to a user?

Only our Support team can assign the **Owner** role to a user. To assign the **Owner** role, contact our Support team.